On this page you will find the conditions under which we supply the products (Products) mentioned on our website https://moreandfashion.com (our website). Please read these terms and conditions carefully and make sure you understand them before ordering Products from our website.
On the order form, tick “Accept terms and conditions” if you accept these terms and conditions. Note: If you do not accept these terms and conditions, you will not be able to order Products from our website.
In these conditions the following terms have the following meanings:
- Additional agreement: an agreement whereby the consumer acquires products, digital content and / or services in connection with a distance contract and these goods, digital content and / or services are provided by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;Reflection period: the period within which the consumer can make use of his right of withdrawal;
- Consumer: the natural person who does not act for purposes related to his trade, business, craft or professional activity;
Day: calendar day;
- Digital content: data that is produced and delivered in digital form;
- Duration agreement: an agreement that extends to the regular delivery of goods, services and / or digital content during a certain period;
- Durable medium: any tool – including e-mail – that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that facilitates future consultation or use during a period that is geared to the purpose. for which the information is intended and which allows unaltered reproduction of the stored information;
- Right of withdrawal: the consumer’s option to cancel the distance contract within the cooling-off period;
- Entrepreneur: the natural or legal person who offers products, (access to) digital content and / or services to consumers from a distance;
- Distance contract: an agreement concluded between the entrepreneur and the consumer in the context of an organized system for distance sales of products, digital content and / or services, whereby exclusive or partial use is made up to and including the conclusion of the agreement. one or more techniques for distance communication;
- Revocation form: the European revocation form included in Appendix I of these terms and conditions. Annex I does not have to be made available if the consumer does not have a right of revocation with regard to his order;
- Technology for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur having to be together in the same room at the same time.
1. INFORMATION ABOUT US
1.1 Abantu Ubuntu is the operator of the websites www.moreandfashion.com and https://www.fashiuslooks.com. We are a Sole Proprietorship registered in the Netherlands under Chamber of Commerce number 75844877 and our VAT number is NL003034171B71.
2. AVAILABILITY OF SERVICES
2.1 We also take orders from addresses outside the Netherlands.
3 YOUR STATUS
By placing an order you declare that:
(a) you are legally able to enter into a binding contract;
(b) you are at least 18 years old. If you live outside the Netherlands, you declare, according to the laws in your home country, you are at least old enough to shop online without parental supervision;
4 HOW THE CONTRACT IS CONCLUDED BETWEEN YOU AND US
4.1 After you have placed an order, you will receive an email from us confirming that we have received your order. This does not mean that your order has been accepted. Your order is an offer to purchase a Product. All orders must be accepted by us. We confirm this acceptance by sending you an email confirming that your order has been accepted (Order Confirmation). The contract between you and us (Contract) is only formed when we have accepted the terms and conditions at checkout and sent you an Order Confirmation.
4.2 The Contract only relates to those Products whose order has been confirmed by us in the Order Confirmation. We are under no obligation to supply any other Products that may have been part of your order until the order for those Products is confirmed in a separate Order Confirmation.
4.3 You can place an order for Products offered in the various boutiques on our website. In that case you may receive multiple e-mails confirming that your order has been received and you may receive multiple Order Confirmations.
4.4 Your Products may be shipped separately. You can therefore receive multiple packages from us.
To improve customer satisfaction on More & Fashion, we regularly send email invitations to customers to give us a review on Trustpilot after they have placed an order on our platform.
5 RIGHT OF CANCELLATION
5.1 If you, as a consumer, enter into the Contract, you have the legal right to cancel the order for any reason and to receive the full purchase amount back, with the exception of certain products referred to in Article 5.3. You will be refunded the full purchase amount of the Products in accordance with the refund policy (described below in Article 9). Your right to cancel a Contract commences on the date of the Order Confirmation (when the Contract is concluded between us). Once the Products have been delivered to you, you may cancel at any time within fourteen days from the day after you receive the Products.
5.2 To cancel a Contract, please fill in our return form. This can be found on the “Returns” page on our website. If the Products have already been delivered to you, you must also print the completed return form after completing it on our website and return the Products together with the printed form as soon as reasonably possible. You are required by law to handle the Products with reasonable care while in your possession.
5.3 You are not entitled to cancel a Contract that relates to the delivery of tailor-made or personalized products.
6 AVAILABILITY AND DELIVERY
Your order will be completed before the delivery date specified in the Order Confirmation or, if no delivery date is specified, within a reasonable time from the date of the Order Confirmation, except in exceptional circumstances.
7 RISK AND PROPERTY
7.1 The Products are your responsibility from the moment of delivery.
7.2 Ownership of the Products will not pass to you until we have received in full all amounts due for the Products, including service charges.
8 PRICE AND PAYMENT
8.1 The price of the Products and applicable service charges are as indicated on our website from time to time, except where there is an obvious error.
8.2 The prices of Products stated on our website include VAT. If the VAT rate changes between the date of your order and the delivery date, the VAT payable by you will be adjusted unless you have already paid in full for the Products before the change in VAT rate takes effect.
8.3 Prices of Products and service costs can change at any time. However, changes do not affect orders for which you have already received an Order Confirmation.
8.4 Our website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our website are incorrectly priced. We usually check the prices as part of the shipping procedure. If the correct price of a Product turns out to be lower than the stated price, we will charge you the lower amount when sending the Product. If the correct price of a Product is higher than the price stated on our website, we will usually, at our discretion, either contact you for instructions before shipping the Product to you, or refuse to accept your order and notify you accordingly. bring height.
8.5 If the error made with the price is evident and unmistakable and could reasonably be recognized by you as an error, we are not obliged to deliver the Products at the incorrect (lower) price.
8.6 Unless otherwise specified in the agreement or additional conditions, the amounts owed by the consumer must be paid within 14 days after the start of the cooling-off period, or in the absence of a cooling-off period within 14 days after the conclusion of the agreement. . In the case of an agreement to provide a service, this period starts on the day after the consumer has received confirmation of the agreement.
8.7 If the consumer does not fulfill his payment obligation (s) on time, after he has been informed by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to still fulfill his payment obligations, after if payment is not made within this 14-day period, the statutory interest is due on the amount due and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% over the next € 2,500 and 5% over the next € 5,000 with a minimum of € 40. The entrepreneur can deviate from the stated amounts and percentages in favor of the consumer.
9 OUR REFUND POLICY
9.1 If you are returning a Product:
(a) because you canceled the Contract between us within the 14-day withdrawal period (see clause 5.1 above about the start of this period), the refund due to you will be processed as soon as possible.
(b) for any other reason (for example, because you have notified us in accordance with Section 15 that you do not agree to a change to these terms or because you believe that the Product is defective), the returned Product will be returned by us and we will notify you of the refund by email within a reasonable time. We will refund the full purchase price of a defective Product and the applicable shipping costs of the item.
10 IMPORT DUTIES
10.1 If you order Products through our website for delivery outside the Netherlands, import duties and taxes may be levied on this when the shipment reaches the specified destination. You are responsible for the payment of these duties and taxes. Incidentally, we have no influence on these costs and we cannot make any statements about the amount. For more information, please contact your local customs office before placing your order.
10.2 You are also advised to comply with all applicable laws and regulations of the destination country. We are not liable for your failure to comply with these laws and regulations.
11 EVENTS OUTSIDE OUR SPHERE OF INFLUENCE
11.1 We are not liable or responsible for any failure to perform or timely performance of our obligations under these terms or a Contract as a result of events beyond our reasonable control (Force Majeure Event).
11.2 A Force Majeure Event includes any act, event, non-event, negligence or accident that is beyond our reasonable control. This includes in particular (but is not limited to) the following events:
(a) strikes, lockouts or other strikes;
(b) civil disturbances, riots, invasions, (threat of) terrorist attacks, war (whether or not after a declaration of war) or a threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) inability to use railways, shipping, air traffic, motorized traffic or other forms of public or personal transport;
(e) inability to use public or private telecommunication networks;
(f) the actions, decisions, laws, rules or restrictions of any government; and
(g) pandemics or epidemics.
11.3 The fulfillment of our obligations is deemed to be suspended for the period in which the Force Majeure Event continues. The term for compliance is extended for the duration of that period.
12 DECLARATION OF DISTANCE
12.1 If at any time during the term of a Contract we fail to insist that you strictly comply with your obligations under the Contract or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, that constitutes no waiver of those rights or remedies and that does not release you from complying with those obligations.
12.2 If we do not enforce compliance in a default situation, this will have no consequences for future default situations.
12.3 A waiver of one or more of these terms and conditions made by us will not be effective unless this statement is expressly designated as a waiver and communicated to you in writing.
If a court or competent authority decides that any provision in these terms or any provision in a Contract is to some extent void, unlawful or unenforceable, the term in question will be severed from the other terms only to that extent. The other terms and conditions will remain in effect to the extent permitted by law.
14 FULL AGREEMENT
These terms and any document expressly referred to herein constitute the entire agreement between us with respect to the subject matter of a Contract.
15 RIGHT TO CHANGE THESE TERMS
15.1 We have the right to revise and amend these terms and conditions from time to time.
15.2 The policies and conditions in effect at the time you order the Products from us will apply to you unless the change to those policies or these terms is required by law or a governmental authority (in which case such change to will apply to orders previously placed by you) or if we notify you of the change to those policies or these terms before you receive the Order Confirmation (in which case we have the right to assume that you have received the change to have accepted the terms, unless you notify us to the contrary within fourteen days of receipt by you of the Products).
16 LAW AND JURISDICTION
Contracts for the purchase of Products through our website and all disputes or claims arising out of or in connection with these Contracts or their subject matter or formation (including non-contractual disputes or claims) are governed by Dutch law. All disputes or claims arising out of or in connection with these Contracts or the formation thereof (including non-contractual disputes or claims) will be submitted to the non-exclusive jurisdiction of the courts in the Netherlands.
17 EXPRESS DELIVERY
The express delivery of More & Fashion is an extra delivery service in the Netherlands. During the opening hours of the stores, you can request an express delivery service for an additional price. This service is available on Mondays from 1:00 PM to 4:00 PM, and Tuesday to Friday from 10:00 AM to 4:00 PM.